P.O. Box 1360
Lexington, KY 40588-1360
Toll Free: 800-637-6884
Client Services Hours
Monday through Friday 8 a.m. to 6 p.m. EST
Saturday 9 a.m. to 1 p.m. EST
Client Services: 859-253-6359 or 800-637-6884
NEW: Extended after-hours support for debit and credit cards is now available on nights and weekends at the phone numbers listed above.
For assistance with CentralNET password resets, please contact your Personal Banker or Client Services. For a list of banking center contact information, click here.
Central Bank: 042100146
Central Bank of Jefferson County: 083002533
For Cyber-security or Fraud Issues
Please contact firstname.lastname@example.org. Please note that this email address is not monitored 24 hours a day.