Get your current balances and transaction history plus deposit and loan account information or transfer funds between authorized checking, savings and money market accounts.
Conveniently access your accounts by phone
Use the list below to find the most convenient phone number to call for access to your accounts:
Georgetown, call (502) 868-0660
Lexington, call (859) 253-2265
Louisville, call (502) 493-2300
Nicholasville, call (859) 885-2265
Northern Kentucky, call (859) 818-7810
Richmond & Berea, call (859) 972-8220
Winchester, call (859) 737-2265
TOLL FREE, call (866) 457-CBKY (2259)
Once The Central Connection answers, choose the information you want and follow the steps below:
You will need to select Spanish if you want this option for your account information.
Then select the type of activity you want to conduct.
Once you have chosen the type of account, you will be asked for your Social Security number or tax ID, followed by the # sign and your PIN (Personal Identification Number you specify).
The first time you use The Central Connection, your PIN will be the last four digits of your Social Security number.
First-time callers will be required/prompted to change their PINs.To help protect the security of your account, you must specify a new four-digit PIN that you will enter for future use.
Checking Information
Current and available balance
Last 10 withdrawals
Last 10 deposits
Specific transaction
Interest information
Savings Information
Current and available balance
Last 10 withdrawals
Last 10 deposits
Specific transaction
Interest information
Loan Information
Loans – mortgage, commercial, installment
Unpaid principal balance and annual percentage rate
Tax information
Payment information
Installment loan payment
Installment loan payoff
Certificates of Deposit
Account information
Tax information
Interest payment information
Transfers
From checking
From savings
To change pin
New PIN cannot be the same as the current PIN
System will confirm that new PIN change was successful
Other services
Branch hours and locations
ATM locations
Report a lost or stolen debit or credit card