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Beware of imposters posing as Computer Support, Bank Staff or Law Enforcement! SCAM ALERT: Scams involving spoofed numbers and the impersonation Computer Support, Bank Employees, or Law Enforcement are on the rise. NEVER give anyone your passwords or PIN numbers. Be wary of scammers asking for you to purchase gift cards or deposit funds into any foreign ATMs or digital wallets. If you receive a suspicious phone call or text message, please use hang up and contact us at the number on the back of your credit or debit card or dial (859) 253-6359.

Get your current balances and transaction history plus deposit and loan account information or transfer funds between authorized checking, savings and money market accounts.

Conveniently access your accounts by phone

Use the list below to find the most convenient phone number to call for access to your accounts:

Once The Central Connection answers, choose the information you want and follow the steps below:

  1. You will need to select Spanish if you want this option for your account information.

  2. Then select the type of activity you want to conduct.

  3. Once you have chosen the type of account, you will be asked for your Social Security number or tax ID, followed by the # sign and your PIN (Personal Identification Number you specify).

The first time you use The Central Connection, your PIN will be the last four digits of your Social Security number.

First-time callers will be required/prompted to change their PINs.To help protect the security of your account, you must specify a new four-digit PIN that you will enter for future use.

Checking Information


  • Current and available balance

  • Last 10 withdrawals

  • Last 10 deposits

  • Specific transaction

  • Interest information

Savings Information


  • Current and available balance

  • Last 10 withdrawals

  • Last 10 deposits

  • Specific transaction

  • Interest information

Loan Information


  • Loans – mortgage, commercial, installment

  • Unpaid principal balance and annual percentage rate

  • Tax information

  • Payment information

  • Installment loan payment

  • Installment loan payoff

Certificates of Deposit


  • Account information

  • Tax information

  • Interest payment information

Transfers


  • From checking

  • From savings

To change pin


  • New PIN cannot be the same as the current PIN

  • System will confirm that new PIN change was successful

Other services


  • Branch hours and locations

  • ATM locations

  • Report a lost or stolen debit or credit card