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SCAM ALERT: Scams involving spoofed numbers and the impersonation of local bank employees to obtain customer information are on the rise. PLEASE DO NOT PROVIDE PASSWORDS OR DEBIT CARD PIN NUMBERS. WE WILL NEVER ASK FOR THIS INFORMATION. If you receive a suspicious phone call or text message, please use caution and contact us at the number on the back of your credit or debit card or dial (859) 253-6359.

Central Bank Mystery Shopper Program

Thank you for your interest in the program. Details for participation are below.

We appreciate your consideration of the Mystery Shopper Program. Your input allows us to evaluate our customer service from the most important perspective – that of our valued customers.

To sign up now, please do the following:

  • Visit The Matrix Group

  • Click the “Log In To A Survey” tab from the top menu.

  • Enter the code CBMS in the “Participant Login” box.

Questions about the program?

Call The Matrix Group

859-263-8177