All Central Bank locations will be closed on Monday, January 20 in observance of Martin Luther King Jr. Day.
To report lost or stolen debit or credit cards, please call 859-253-6222 or 800-637-6884 and follow the instructions provided.
To select or change your debit card PIN, please call 1-800-992-3808.
To select or change your credit card PIN, please call 1-855-284-9164.
Central Bank: 042100146
We’re pleased you’ve decided to “unmerge” and want to enjoy the great service and friendly bankers at Central Bank. We pledge you’ll always receive prompt, personal service, provided by people who know you.
Changing banks can be a big decision and a real challenge. That’s why your Central Bankers have designed the Easy Switch Kit to guide you step-by-step through the move. This Kit includes several worksheets and forms that will make it easy for you to “unmerge.”
Just follow these easy steps and you’ll be “unmerged” in no time!
Organize your personal information, open your Central account and unmerge from your old bank. We’ll help you step by step. A Personal Banker in any Banking Center can advise you on the accounts and services to fit your needs and lifestyle.
Now that you’ve made the decision to unmerge, you’ll want to gather information you’ll need to open your new Central Bank Account. Just follow the steps below to make the Easy Switch.
Gather your account information and enter it on the Easy Switch Kit Account Information Worksheet-Form A (below) designed specifically for this purpose.
Once you’ve gathered together the information for your accounts, any of our Personal Bankers will be happy to assist you with your new account opening.
Find the nearest Banking Center to your home or work.
Once your new account is funded, you can begin using your account immediately.
Your check order and Central Check Card will be sent to you in about a week.
As soon as your new account is open, you can enroll online for CentralNET, our 24-hour InterNET banking services, by clicking on Online Services. To add Bill Payment, just complete the CentralNET Additional Services Request Form-Form F on this site.
Remember: Don’t forget to leave enough funds in your old account to cover any outstanding checks or automatic payments. Our next steps will help you switch any automated payments and direct deposits to your new account.
This is one of the most important aspects of making a smooth switch. It’s a good idea to have a few recent bank statements available to review the automated transactions you need to move. We’ve provided new account notification forms for you to use to notify your employer, other direct depositors and any vendors you have authorized to charge your account. Also, keep in mind:
Your Central Bank Account is ready to go, so it’s time to UNMERGE.
Checking Banks is now as easy as 1, 2, 3.
Full instructions are available on the Apple website.
For the latest about Apple Pay, visit the Apple website.
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Full instructions are available on the Google Pay support video.
For the latest about Google Pay, visit the Google website.
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Full instructions are available on the Samsung website.
For the latest about Samsung Pay, visit the Samsung website.
1 Central Bank’s mobile payment options do not allow usage with HSA or ATM cards.
2 Available on eligible Samsung devices. See site for details.
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