|FACTS||WHAT DOES Central Bancshares, Inc. DO WITH YOUR PERSONAL INFORMATION?|
|Why?||Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.|
|What?||The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
|How?||All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Central Bancshares, Inc., chooses to share; and whether you can limit this sharing.|
|Reasons we can share your personal information||Does Central Bancshares, Inc. share?||Can you limit this sharing?|
|For our everyday business purposes–such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||Yes||No|
|For our marketing purposes–to offer our products and services to you||Yes||No|
|For joint marketing with other financial companies||Yes||No|
|For our affiliates’ everyday business purposes–information about your transactions and experiences||Yes||No|
|For our affiliates’ everyday business purposes–information about your creditworthiness||No||We don’t share|
|For our affiliates to market to you||Yes||Yes|
|For nonaffiliates to market to you||No||We don’t share|
|To limit our sharing||
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
|Questions||Call 859-253-6222 or 800-637-6884|
|Who we are|
|Who is providing this notice?||Central Bank & Trust Co.; Central Insurance Services; and Central Investment Center, Inc.|
|What we do|
|How does Central Bancshares, Inc. protect my personal information?||To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.Central Bancshares, Inc. employees are bound by our Code of Ethics and other policies to access consumer information only for legitimate business purposes and to keep information about you confidential.|
|How does Central Bancshares, Inc. collect my personal information?||We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
|Why can’t I limit all sharing?||Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing.
|What happens when I limit sharing for an account I hold jointly with someone else?||Your choices will apply to everyone on your account.|
|Affiliates||Companies related by common ownership or control. They can be financial and nonfinancial companies.
|Nonaffiliates||Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|Joint marketing||A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|Customer Identification Program and Negative Information Reporting||To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents and retain a copy for our records. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.|
Disclosure of Account Terms: Special Handling Fees for Personal Accounts
Overdraft Paid Fee* (An overdraft paid fee will not be charged if a personal account is overdrawn $5 or less.)
- Return Item Fee* (per item) – $32.00
- Per item fee for covering overdraft created by check, in-person withdrawal, ATM withdrawal or other electronic means – $32.00
- Stop Payment (per item) – $32.00
ATM Transaction & Balance Inquiry
- Central Bank ATM locations – Free
- Non-Central Bank location – $1.00
- Non-Central Bank customer use of Central Bank ATM locations – $2.50
- 125 standard checks – $19.99
- Other styles – Varies
- Dormant Bleed Blue Checking Account Fee (per month, after 6 months) – $5.00
Other Special Service Fees
- Account closed by mail – $6.00
- Account Reconciliation – Per Hour ($5.00 minimum) – $10.00
- Assisted transfer between accounts – $5.00
- Copy of check, deposit ticket or item sent to you – $3.00
- Deposit return item fee on all deposit accounts – $10.00
- Early closure of checking account within six months of opening – $25.00
- Excessive savings withdrawals (per additional withdrawal after 6 per statement cycle) – $5.00
- Transfers from credit card to your deposit account – $5.00
- Transfers from another deposit account to your deposit account – $3.00
- Mini-Statement (per statement) – $4.00
Official Check (Cashier’s Check)
- Customer – $6.00
- Non-Customer – $10.00
- Research Fee – Per Hour ($7.50 minimum) – $15.00
- Copies per item – $1.00
- Replacement of lost debit card – $5.00
- Returned Statement Fee (per month) – $5.00
- Incoming Wires – $10.00
- Domestic Outgoing Wires
- Recurring – $25.00
- Nonrecurring – $25.00
- International Outgoing Wire – $50.00
- International Drafts – $50.00
- Garnishments and Levies – $50.00
- Item Sent for Collection (per item) (Service not provided to non-customers) – $20.00
- Fraud Investigative Fee – Per Hour – $250.00
*There is a limit of $160 in total overdraft paid and return item fees per day that we will charge per personal account.
Note: Fees are subject to change. Consult a Personal Banker for the latest fees and rates.
Revised 6/1/17 – Member FDIC. Central Bank is a wholly-owned subsidiary of Central Bancshares, Inc., Lexington, Kentucky.
Disclosure of Deposit Rules & Regulations Revised: 10/2017
TABLE OF CONTENTS
- Opening The Account
- Identification Notice (usa Patriot Act)
- Fees And Charges; Overdrafts
- Substitute Checks And Your Rights
- Funds Availability Policy
- Returned Deposited Items And Entries
- Paying Checks And Items
- Statements And Address Changes
- Lost Or Stolen Checks & Documents
- Forgeries / Alterations
- Stop Payment Orders
- Interest Bearing Accounts
- Dormant Accounts
- Account Ownership
- Account Maintenance Requests
- Disclosure Of Account Information
- Special Restrictions On Your Account
- Federal Reserve Reporting
- Deposits By Mail
- Right Of Offset/security Interest
- Adverse Claims; Interpleader; Legal Process
- Check Cashing
- Closing Your Account
- Service Charges
- Important Notice To Business Customers Regarding Internet Gambling.
- Automated Clearing House (ach) Transactions
- Purchasing Monetary Instruments
- Visa Account Updater
- Changes To Rules And Regulations
As used in these Rules and Regulations, “account” means any savings, transaction (e.g. checking), and time deposit account you have with us; the words “you,” “your,” and “Depositor” mean the account owner(s) as reflected on our records and anyone else to whom you have given the power to deal with the account that we have recognized; the words “we,” “our,” “us” and “Bank” means the above named bank where you have opened your account. “Affiliates” means the companies that are owned or controlled by Central Bancshares, Inc., directly or indirectly. “Agent” means any person who you authorize to act on your behalf, whether by following the process we require (for example, by designating an authorized signer on a signature card), or by your own method (for example, by creating a power of attorney). “Item” means a check, draft or other instrument, whether or not negotiable, deposited to or paid from the account. “Entry” means a request or order to the Bank to deposit to or debit from the account by means of an electronic funds transfer, including without limitation a transfer by automated clearinghouse, a debit card transaction, a preauthorized automatic debit, an ATM withdrawal, and a telephone-initiated transfer. The headings in this document are for convenience or reference only and will not govern the interpretation of the provisions. Unless it would be inconsistent to do so, words and phrases used in this document should be construed so that the singular includes the plural and the plural includes the singular.
Opening The Account
By signing the signature card or new account heet, you warrant that all the information you provided to the Bank representative is true and factual and you understand that the Bank is relying on this information to determine your financial condition and is part of your written agreement with the Bank. The Bank may use the signature card/new account sheet to verify signatures on checks or withdrawal slips before paying them; however, the Bank is not obligated to do so. This practice is consistent with reasonable commercial standards of banks our size and in our community. By signing the signature card/new account sheet, you have authorized a review of your financial history. Your financial history may be verified with Chex Systems and previous creditors. Information received regarding your financial history may have a bearing on your ability to open an account. The Bank reports its experience with depositors to Chex Systems. You will receive a copy of these Rules and Regulations at the time you open an account.
Identification Notice (usa Patriot Act)
To help the government fight the funding of terrorism and money laundering activities, Federal law requires that we obtain, verify, and record certain personal information of persons opening accounts with us. When you open an account, we will ask for information that will allow us to identify you and ask to see identification documents. We will make a copy of your identification documents to retain for our records. Even if you have been a customer for many years, we may ask you to provide this kind of identification information and documentation from time to time. We are also required to obtain a Depositor’s Taxpayer Identification Number and whether the Depositor is subject to backup withholding. If we have not received the Taxpayer Identification Number within 60 days of opening an account or if the Taxpayer Identification Number provided is incorrect, you may be charged a fee and/or we may close your account. If your account is a business account, you will also provide us with the personal information about your officers, directors and other officials as requested by us as necessary to comply with Federal law.
Fees And Charges; Overdrafts
You agree, for yourself (and the person or entity you represent if you sign as a representative of another) to the schedule of charges that we have separately provided to you. You authorize us to deduct these charges directly from the account balance as accrued. You will pay any additional reasonable charges for services you request which are not covered by these Rules and Regulations.
You, and each other account owner, if more than one, agree to be separately, and if more than one owner, jointly responsible for an overdraft and any account fees on your account, whether caused by you or another. Incurring charges or overdrafts will constitute a default of these Rules and Regulations on your part and may cause the Bank to close your account pursuant to the terms of these Rules and Regulations. Your obligation for charges and overdrafts is due immediately and can be deducted directly from the account balance whenever sufficient funds are available. You have no right to defer payment of this liability, and you are liable regardless of whether you signed the item or benefited from the charge or overdraft. In the event of charges or overdrafts, you are liable for our costs to collect a deficit including our reasonable attorney’s fees and expenses.
Substitute Checks And Your Rights
We are required by law to provide the following notice which explains the differences between your original check (that may not be returned) and a “substitute check,” and your rights in the event the substitute check causes a loss that would have been avoided if the original check was still available.
What is a substitute check? To make check processing faster, federal law permits financial institutions to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check.
Some or all of the checks that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions.
What are my rights concerning substitute checks? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees).
The amount of your refund under this procedure is limited to the amount of your loss or the amount of the substitute check, whichever is less. You also are entitled to interest on the amount of your refund if your account is an interest-bearing account. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law.
If you use this procedure, you may receive up to $2,500 of your refund (plus interest if your account earns interest) within 10 business days after we received your claim and the remainder of your refund (plus interest if your account earns interest) not later than 45 calendar days after we received your claim.
We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account.
How do I make a claim for a refund? If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us at the Client Services Telephone Numbers listed below, www.centralbank.com, or P.O. Box 1360, Lexington, KY 40588. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances.
Your claim must include:
- A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect);
- An estimate of the amount of your loss;
- An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and
- A copy of the substitute check or the following information to help us identify the substitute check: the check number, the amount of the check, and to whom the check was written.
What else do I need to know about substitute checks? You may not create substitute checks and deposit them into an account maintained with us. We will not honor substitute checks deposited to an account maintained with us unless a prior written agreement has been entered into between you and us. In the event a substitute check you have created is inadvertently processed by us, and we incur any loss, costs or damages resulting from a breach of warranty arising out of such substitute check, you will indemnify us for any such loss, costs or damages.
Funds Availability Policy
Your Ability to Withdraw Funds
Our policy is to make funds from your cash and check deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw the funds in cash and we will use the funds to pay checks that you have written. Even after funds are made available, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit anytime before our offices close on a business day, we will consider that day to be the day of your deposit. However, if you make a deposit after this time, or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
If you make a deposit at a Bank-owned or -operated automated teller machine (ATM) before 12:00 p.m. on any business day we will consider that to be the day of the deposit. All ATMs that we own or operate are identified as our machines.
Longer Delays May Apply
In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. However, the first $200 of your deposits may be available on the first business day.
If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.
If you will need the funds from a deposit right away, please ask us when the funds will be available.
In addition, funds you deposit by check including the first $200, may be delayed for a longer period under the following circumstances:
- We believe a check you deposit will not be paid.
- You deposit checks totaling more than $5,000 on any one day.
- You re-deposit a check that has been returned unpaid.
- You have overdrawn your account repeatedly in the last six months.
- There is an emergency, such as failure of communications or computer equipment
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. Domestic item deposits will generally be available no later than the seventh business day after the day of your deposit.
Special Rules for New Accounts
If you are a new customer, the following special rules will apply during the first 30 days your account is open. Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day’s total deposits of cashiers, certified, teller’s, traveler’s and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the ninth business day after the date of your deposit. During this initial 30 day period, the first $200 of your deposits will not be made available on the first business day.
Automated Teller Machine (ATM) Deposits
All ATMs that we own or operate are identified as our machines. If you make a deposit at a Bank owned or operated ATM before 12:00 p.m. on any business day we will consider that to be the day of the deposit. We cannot accommodate or process deposits made at ATMs not owned or operated by us, and are not responsible for deposits you attempt to make at ATMs not owned or operated by us.
We agree to receive cash, checks, and other items and entries for deposit at our offices and ATM locations and to account for such deposits to you by means of receipts and your statements. If you make a deposit of an item to your account and you fail to endorse the item, we can add an endorsement of the account owners and you will be liable for the item as if you endorsed it yourself. We can refuse to accept any item for deposit for any reason, or no reason whatsoever, or impose conditions on a deposit as we think appropriate. For example, we can take an item for “collection” instead of for deposit. Items refused for deposit shall be returned at your risk. The Bank will exercise ordinary care in its handling of deposited items and assumes no further responsibility beyond its duty of ordinary care.
When you make a non-cash deposit to your account, we give you credit for that deposit, but that credit is provisional (temporary). If the deposit needs to be collected from another financial institution, we must be paid before the credit becomes final. After a credit is final it may still be reversed. See the sections titled Returned Deposited Items and Entries and Funds Availability Policy.
All deposit receipts issued are subject to verification of the items deposited. In addition, deposits at after hour depositories are subject to amount verification. Errors in your deposit will be corrected and we will promptly notify you by mail of any change. The Bank may forward items to correspondents for check clearing such as the Federal Reserve Bank and other clearing banks. We shall not be liable for default or negligence of correspondents, nor for losses in transit.
Items deposited with an affiliate bank may not post to your account on the same business day as the deposit. Saturday transactions effectively post on the next business day (usually Monday). Transactions or maintenance performed on Saturdays will not have priority over transactions processed on the next business day.
If you deposit a remotely created check to your account (also known as “authorized by your depositor draft”), you represent and warrant to us that you have obtained authorization from the account holder on whose account the check is issued, to issue the check in the amount as shown on the check and payable to you as shown on the check. Further, you agree to indemnify us against and hold us harmless from any and all claims resulting from or arising out of such remotely created checks, including our reasonable attorney’s fees and expenses.
Returned Deposited Items And Entries
If we are unable to collect a deposited check we have the right to deduct the amount of that check from your account. We may charge back the check, or a substitute check, or a photocopy of the item, at any time before payment, whether returned or not, and whether drawn on our Bank or another bank. We may cover any overdraft by transfer from any other demand, savings, or time deposit account you have at the Bank. You authorize the Bank to represent returned items or entries, without notice to you, for collection. If an item or entry deposited to the account is paid and later the item is returned for reason of forgery, alteration, or other reason, we may hold the amount of the item or entry in your account until it is resolved.
Paying Checks And Items
If your item is presented to us for payment and there are not enough funds in your account, or it contains some irregularity, we have the right to return it unpaid. An insufficient funds “item” may include a check, a pre-authorized withdrawal, an internet bill payment, an ATM cash withdrawal, a check card purchase, an internet banking transfer, a telephone transfer, or any other attempt to get money from your account by any means permitted. The Bank shall not be liable for any loss caused by our payment of a postdated item before its date. Additionally, the Bank has the right to pay or refuse a stale dated check.
Any check written by you or accepted by us for deposit must be in a form satisfactory to us, and suitable for electronic readability. We recommend the use of dark blue or black ink. If a check cannot be processed electronically (either for deposit or for final payment) due to electronic image processing problems, we will not be liable for having failed to honor the check, and if deposited, we will deduct the amount of the check directly from your account balance.
You understand that the amount of an item or entry will be deducted from your account on the business day that the item or entry is presented for payment. If we get a batch of items or entries in a single day, and some or all of them would overdraw your account, we may pay or refuse to pay the items or entries in any order we select or in no order. The order in which the items or entries (which include without limitation debit card transactions and ATM withdrawals) are processed can affect the total amount of overdraft fees incurred by you. What we do one time will not make a rule of what we do that you can rely upon for the future. If your account is overdrawn, you have the responsibility to deposit enough money into your account to pay the overdraft and the fees we charge, and you must do so immediately. If you share ownership of your account with another, you are responsible to us for the overdraft, even if you did not personally cause the overdraft or did not benefit from it.
Because of the high volume of items we must process and the largely automated nature of such processing, you agree that we will not be considered to have failed to exercise ordinary care if we do not manually examine all items. All checks, withdrawal forms, and deposit slips must be on forms obtained through us or which we approve in advance. You are responsible for verifying the accuracy of all information on such forms. Our liability, if any, for any printing errors on forms obtained through us is limited to the cost of replacement of such forms. We are not responsible for errors or losses you may incur due to improper printing on forms not obtained through us or approved by us in advance.
Statements And Address Changes
We will periodically mail, or in some mutually acceptable manner make available to you, a statement of the transactions on your account(s) for the period covered by the statement. If you elect to not receive or review your statement, you are still responsible for having access to the information provided in the statement and for complying with this section. Periodic statements and notices that we send to one owner of an account will be the same as providing the statement or notice to all other account owners.
Lost Or Stolen Checks & Documents
You are required to notify the Bank immediately in the event of lost or stolen checks, or other documents pertaining to your account.
Forgeries / Alterations
You should review and balance your account statements promptly after you receive them, or if we are holding them for you, promptly after we make them available to you. If you don’t receive an account statement by the date when you usually receive it, call us at once. You must review your statements to make sure that there are no errors in the account information. You agree that if you give out your account number to a third party, such act authorizes the recipient of the information to initiate debits to your account, whether or not you have authorized the particular debit.
On accounts with check-writing privileges, you must review your statement and any canceled checks we send you and report any problems, such as forgeries, alterations, missing signature, amounts differing from your records, or other information which might lead you to conclude that the check was forged or that, when we paid the check, the proper amount was not paid to the proper person. You have this duty even if we do not return checks to you or we return only an image of the check. You should notify us as soon as possible if you think there is a problem.
If you choose to use a facsimile signature device, you agree that we are not liable for honoring checks bearing facsimile signatures or facsimile endorsements.
If you have made arrangements with us to review electronic information about checks presented for payment, we are not liable for any errors or problems with checks you authorize us to pay. You agree that we will not be considered negligent in paying checks presented to us electronically through normal banking channels prior to receiving the actual check or paying checks even if we do not check the signature on the checks we pay.
You must notify us as soon as possible after receiving your statement if you believe there is an error or irregularity of any kind, including any unauthorized transaction, unauthorized signature, lack of signature or alteration. You agree that thirty (30) days after we mailed a statement (or made it available to you online or otherwise) is a reasonable amount of time for you to review your statement and report any errors or other problems as described above. You agree that failure to report any error or irregularity in writing within thirty (30) days after we mailed your statement or otherwise made it available to you shall preclude you from recovering any amounts from us. In addition, by law we may be relieved of any potential liability for multiple unauthorized signatures or alterations by the same wrongdoer if you do not notify us in writing within thirty (30) days after your statement containing the first such irregularity was mailed or otherwise made available to you. Similarly, by law we may be relieved of any potential liability for losses arising due to your negligence. No legal proceeding or action shall be brought by you against us to recover any amount alleged to have been improperly paid out of the account (as well as related losses) due to an unauthorized signature, alteration, or other defect unless: (i) you have given the written notice provided above, and (ii) such action shall have been commenced within the time required by applicable law. If you commence a legal proceeding against us without having met the requirements in the foregoing sentence, you agree to reimburse us for our reasonable attorney’s fees and costs.
You agree to take all prudent and reasonable measures possible to safeguard your account information from third parties and all others not contractually liable under these Rules and Regulations. You also agree that if you do give any of your account information to third parties, we can assume that you have authorized the recipient of the information to initiate transactions of any type or amount on the account, whether or not you intended to do so, and we will not be liable for having honored the same.
We will also not be liable for your failure to exercise ordinary care that contributes to the forgery or alteration of any items. You agree that exercising ordinary care includes taking certain reasonable steps to safeguard your checks from persons who might steal them. For example, this would include both family members and friends. If you employ persons to perform work for you, then ordinary care includes, but is not limited to, properly supervising these workers so that they do not have access to your checks and conducting appropriate background checks on these workers to prevent the hiring of persons with a history of dishonest acts. You agree that we exercise ordinary care when we pay items on your account through our automated processes, even though your signature on the item may or may not be authentic. You also agree that we exercise ordinary care when cashing checks on your account at the teller line, when we do so using a dollar threshold to determine when we will verify that your signature is authentic. You agree that both of these methods of paying items against your account are reasonable commercial standards of banking in our community.
Assignments of all or any part of an account shall not be binding upon the Bank unless acknowledged by the Bank in writing. The Bank may, at its discretion, place a limit upon the time during which such assignment shall be effective. You agree not to assign to any third party any claim you may have against the Bank relating to any item or entry, and any such attempted assignment shall be void.
Stop Payment Orders
The following general guidelines apply to stop payment orders on checks or items:
- To place or cancel a stop payment order, you must be an authorized signer on the account. Just visit any of our branch locations, telephone us at one of the numbers listed within or write Client Services at P.O. Box 1360, Lexington, KY 40588-1360. If you call, we may also require you to put your request in writing to be received by us within 14 days. You may also place the stop payment through Online Banking/Bill Payment. Stop payment fees are disclosed in the Special Handling Fees disclosure.
- The stop payment order must be given in time for us to take appropriate action. One business day is generally sufficient for us to make the necessary bookkeeping entry.
- A stop payment order placed by telephone, in writing, or through Online Banking is valid for 6 months, and may be renewed by telephone, in writing or through Online Banking for an additional 6 months. The Bank will send a written confirmation of the stop payment order and the details of the item to be stopped to you at your address of record, and your failure to notify us of any inaccuracies in the confirmation notice will constitute your agreement to the stop payment order. The Bank will be held harmless for non-payment of an expired stop payment order unless properly renewed.
- You must provide us with accurate information about the check or item you wish to stop payment on, including the date, check number, amount, payee and your name and account number. If any of this information is not exact and correct, we will not be responsible for paying the item. Where you have failed to provide us with all of information listed above, we may nevertheless stop payment on an item based upon the information we have, and you agree to hold the Bank harmless for any losses or damages you incur arising from such stop payment.
- On joint accounts, a single Depositor may order a stop payment even if the account requires more than one signature.
- A stop payment order accepted for a check is valid for six months unless renewed as described above. You may withdraw or cancel your order before the expiration of the six-month period.
- When you place a stop payment order, you may still owe the money for the underlying transaction that the check or item was issued for, and the payee may still have the right to collect on the check or item. If the payee has cashed the check and the new holder of the check did not know of your stop payment order, the new holder may be entitled to collect the amount from you even though the Bank did not pay it when it was presented. If we have to defend ourselves for letting you stop payment on a check or item, you have to protect us by paying our expenses, including our reasonable attorney’s fees.
- Stop payments for transactions initiated through the Automated Clearinghouse (ACH) will be subject to the ACH Originator Agreement for business accounts, and the NACHA rules, as they are in effect from time to time, and Electronic Funds Transfer Disclosures, as applicable.
- Stop payment orders for other types of entries and transfers of funds from a consumer account are covered in the Electronic Funds Transfer Disclosures.
- The Bank shall not be liable for any damages unless you prove the Bank failed to act in good faith and exercise ordinary care. You agree to hold the Bank harmless from and will indemnify it for any losses and expenses the Bank incurs in honoring a stop payment order, including its reasonable attorney fees.
Interest Bearing Accounts
Interest bearing accounts will begin earning interest as soon as deposited items are made available to the Bank (usually one or two business days). We offer interest bearing and non-interest bearing checking accounts. Interest bearing account options and interest payment terms for each account type may be found in the account disclosure or certificate of deposit agreement. Interest rates are subject to change daily. Rates are available to you at any of our Banking Center locations or by telephone. Certain types of accounts have special rules:
- Savings and Money Market Deposit Accounts – You may make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts and debit card or other similar transactions from your account per monthly statement period
- See your disclosure of account terms for excessive withdrawal fees. If your withdrawals continue to exceed this limitation, your account may have its activity restricted or be converted to a demand deposit account. We reserve the right to require at least seven days’ written notice from you for any withdrawals or transfers from these types of accounts.
- Business Interest Checking, Central Interest Checking, Central Platinum Checking, Private Banking Interest Checking, and Public Funds Interest Checking – These accounts are NOW accounts. Business Interest Checking is available only to sole proprietorships, certain non-profit organizations (religious, charitable, and educational), trusts and estates, governmental units, and escrow arrangements. Central Interest Checking, Central Platinum Checking, and Private Banking Interest Checking is available only to individuals. Public Funds Interest Checking is available only to governmental entities and political divisions of a state.. We reserve the right to require at least seven days’ written notice from you for any withdrawals or transfers from any of our NOW accounts.
- Certificates of Deposit (CDs) and Individual Retirement Accounts (IRAs) – These accounts are established under a separate written contract. Information regarding CD/IRA account terms is provided upon request and at account opening. Funds cannot be withdrawn prior to maturity without penalty; the Bank reserves the right to refuse to cash a CD/IRA prior to maturity.
- Backup Withholding – a percentage of interest due (earned on your account) may be subject to withholding (paid directly to the IRS) if any of the following is true;
- Your Taxpayer Identification Number TIN (SSN or EIN) has not been provided to the Bank or the TIN provided is incorrect.
- You have not certified the TIN, that you are not subject to backup withholding and that you are a U.S. person (including a U.S. resident alien).
- You have been notified that you have not reported all interest and dividends on your tax returns and the IRS is requiring backup withholding.
Certain entities and accounts are exempt from backup withholding including corporations, tax-exempt organizations, IRAs, government agencies, financial institutions and others.
Generally, transaction accounts which have had no customer-initiated activity for a period of one year, and savings and money market accounts which have had no customer-initiated activity for a period of two years, will be considered dormant accounts. Bleed Blue checking accounts become dormant after six months of inactivity. This dormant status is to protect the funds in your account. A dormant account is subject to the same terms, conditions and charges as active accounts plus any applicable dormant fees (that apply to Bleed Blue checking accounts). Once your account becomes dormant, transactions require special handling. The funds in your accounts that have been dormant for three years will be considered as abandoned property according to Kentucky Escheat Laws and be claimed by the State Treasurer. Once funds have been transferred to the Kentucky State Treasurer, it will be necessary for you to recover transferred funds directly from the state.
- Individual accounts – This is an account in the name of one person. The Depositor is the only person who has the right to withdraw from the account, unless we permit the Depositor to designate an agent or attorney-in-fact to the account.
- Joint accounts – You agree that if you open a joint account with another or others, the account will be a joint account with right of survivorship. Each person who signs the signature card/new account sheet (each a “joint tenant”) is equally liable on the account for any activity, including fees, charges, and overdrafts. Each joint tenant may conduct transactions, make changes to the account, or close the account at any time without the consent of the other joint tenants(s), and each authorizes the other(s) to endorse for deposit any item payable to the joint tenant. You also agree that the Bank is not responsible for notifying a joint tenant of changes made on the account by another joint tenant. Each joint tenant agrees to notify depository institution upon the death of another joint tenant. Upon the death of any joint tenant, the balance of the account shall belong to the survivor(s), and any surviving joint tenant will have complete withdrawal rights to the balance of the account (subject to the requirements of applicable probate law).
- Power of Attorney – Any account owner may authorize another to conduct transactions for your benefit on the account by signing a written document appointing such person as your “attorney-in-fact”. Forms are available at our Banking Centers for establishing this relationship. Powers of attorney granted by use of a document other than the Bank’s form will be honored by Bank in its sole discretion. You agree to release us and hold us harmless from and against any liability for damages in actions taken by any attorney-in-fact recognized by us in good faith. A Power of Attorney continues until specifically revoked in writing and we have had a reasonable opportunity to act on it, or until the account owner or Power of Attorney dies and we get notice of that death. Notice of the termination of the Power of Attorney must be given to us in writing before it is effective. You understand and agree that we have no duty to monitor the acts of your agent or ensure that the acts of your agent are for your benefit. We are not liable for and you agree to hold us harmless from, the execution of instructions given to us by your agent.
- Informal Trust accounts – This type of account enables an owner to provide the balance of the account to another individual when the owner dies. While the owner is alive, he and he alone has complete control over the account.
- Other Types of account Ownership – Include accounts for partnerships, corporations, formal trusts, societies and organizations, and custodians under the Uniform Transfers to Minors Act. An important requirement for any of these accounts is that we must be satisfied at the time the account is opened that each person signing the signature card is authorized to act on behalf of the account. Any change in the authorization must be communicated to us in writing before we will honor new signatures on the account. Any such changes will not be effective until we have had the time to process them internally, it will generally take at least three business days for us to make changes involving account ownership or signatory authority. We are entitled to assume that transactions conform to the original requirements of the account and are legal and proper. We are able to establish accounts to fit practically every need; however, each account has certain requirements. Your Bank representative can assist you in establishing these accounts. The Bank reserves the right to refuse to open, or continue to maintain, any account which the Bank deems to be a Court Order Guardianship or Conservatorship account, unless a bond satisfactory to the Bank has been posted.
Account Maintenance Requests
Individual accounts – This is an account in the name of one person
Maintenance requests will not be effective until we have had the time to process them internally. It will generally take at least three (3) business days for us to make account changes, including but not limited to, address changes, account product conversions, and schedule transfer requests.
Disclosure Of Account Information
Special Restrictions On Your Account
There are no restrictions on the number of withdrawals per month from demand deposit accounts. The Bank reserves the right to require seven days written notice of any withdrawal from any savings account including a linked savings account attached to a checking account as described in the section entitled Federal Reserve Reporting below.
All checks and deposit slips for transactions are subject to the approval of the Bank. If a depositor wishes to impose special restrictions on the account or on the face of items with respect to payment of such items (e.g., maximum amount or date of payment of items or withdrawal limitations), such restrictions will not be effective against the Bank. Ownership or control of the account may not be granted in whole or in part except with the written acknowledgment and consent of the Bank in form and substance acceptable to the Bank.
Federal Reserve Reporting
Federal regulations limit the number of withdrawals per month from savings accounts and money market deposit accounts. For this reason and for Federal Reserve reporting, your checking or interest checking account consists of two sub accounts, a transaction sub account and a savings sub account. At the beginning of each calendar month, the balance of the master account is distributed between the two sub accounts. From time to time, the Bank may transfer funds from the savings sub account to the transaction sub account. On the sixth transfer, all funds of the savings sub account will be transferred to the checking sub account. These transfers will not change the available balance, your ability to use the account, your interest earned (if applicable), your statement, your service charges or fees or your FDIC Insurance coverage. The master account and both sub accounts are governed by the terms and conditions for deposits accounts as disclosed herein.
Deposits By Mail
If you mail deposits to us, we cannot accept responsibility for them until they are received by us at our main office or a branch. We strongly advise against depositing cash through the mail. It should be noted that when a deposit is made in some form other than cash, the funds may not be available for immediate withdrawal. (You will find more information in the Funds Availability Policy section.)
Right Of Offset/security Interest
If we have extended credit to you or if you owe money to us on any obligation, we may elect to deduct any part or all of the debt owed to us from your account(s) or any account on which you are a co-owner. All of your obligations to us, whether through an extension of credit or these Rules and Regulations or otherwise, except as may be prohibited by applicable law, shall also be secured at all times by any and all funds in your account(s) and any account on which you are a co-owner, and all money and other property held by us on deposit, in safekeeping or otherwise for the account of or to your credit, or in which you have an interest, and you hereby grant us a security interest in such property to secure such indebtedness. We will notify you in writing if we exercise our right of offset or our security interest at the most current address appearing in our records. We may exercise our right of offset either before or after the death of any account owner(s).
Adverse Claims; Interpleader; Legal Process
We need not honor any claim against or involving an account unless we are required to do so by order of a court or governmental agency that has jurisdiction over us. This rule applies to any person asserting any rights or interest regarding an account, including you and other persons who are authorized to make withdrawals or write checks or who present a power of attorney signed by you.
If we receive notice of any claim or dispute or of any legal proceeding we reasonably believe involves you or any of your accounts and which seeks to attach or in some manner prevent you from freely using your funds, in our discretion we may suspend transactions on any account which we believe to be affected until final determination of the claim or proceeding. We may place a hold on any funds in the account and suspend transactions whether the affected account is in your name alone or is a joint account. Suspension of transactions may, in our discretion, involve placing a hold on any funds in the affected account or transferring funds from the affected account to a separate suspension account throughout the pendency of the claim, dispute, or legal proceeding. An account may be suspended even though the suspension may have been due to inadvertence, error because of similarity of the names of depositors, or other mistake. We also may act upon any notice of garnishment, levy, restraining order, injunction, subpoena or other legal process we reasonably believe to be valid, without independent verification by us. You agree that we are not liable for any damages or losses (including claims based on the return or dishonor of checks) to you caused by the suspension of your account or action taken in response to legal process, as long as we acted in good faith.
You agree to indemnify us against all losses, costs, attorneys’ fees, and any other liabilities that we incur by reason of responding to or initiating any legal action, including any interpleader action we commence, involving you or your account. As part of that indemnity, in the event we incur liability to a creditor of yours as a result of our response or failure to respond to a legal action, you agree to pay us on demand the amount of our liability to your creditor and to reimburse us for any expense, attorneys’ fees, or other costs we may incur in collecting that amount from you.
We may, in our sole discretion and without any liability to you, initiate an action in interpleader to determine the rights of persons making adverse claims to your account. We may exercise this right regardless of whether the persons making the adverse claims have complied with all statutory requirements pertaining to adverse claims, such as posting a bond or giving other surety. Upon initiation of an interpleader action, we will be relieved and discharged of all further duties and obligations. You agree that any costs associated with the action in interpleader will be charged against any accounts you maintain with us.
You may be required to provide positive identification when you present a check for payment. We may also limit the dollar amount of checks cashed. We provide check cashing privileges only to our customers. We reserve the right to charge a fee to a non customer if we decide to cash a check for the non customer, even if the check is drawn on us. You agree that the charging of such fee is not considered wrongful dishonor.
Closing Your Account
If you intend to close your account, tell us. Simply withdrawing or transferring all of your funds to another bank will not close your account and is insufficient notice. It may also result in additional transactions and/or fees charged to your account for which you will be responsible.
We can close your account at any time for any reason or for no reason at all. If we close your account, we will send you notice within ten days after closing. When we close your account we will send the collected balance in your account to your last known address as reflected in our account records, after withholding a sufficient amount to cover any outstanding items and likely fees. If we withheld any money for such contingencies, we will refund that to you after we are satisfied that no further withholding is necessary. This section does not apply to time deposits.
The Bank will close your account without any additional notice if the account maintains a $0 balance for at least 60 days and you have not initiated any deposits or withdrawals on the during that time.
We may deduct service charges from your account based upon: account activity, balances maintained in the account, deposited items returned unpaid, overdrafts, stop payment orders, garnishments and attachments, special services, etc. Notice will be provided to you by mail 30 days prior to implementing any new charges or increases. You may obtain the current schedule of service charges at any of our Banking Center locations or by calling the customer service number below that applies to your account.
Important Notice To Business Customers Regarding Internet Gambling.
The Unlawful Internet Gambling Enforcement Act (UIGEA) prohibits any person or other entity from making or accepting a Restricted Transaction as defined in UIGEA and Regulation GG. All Restricted Transactions at the Bank are prohibited. We have established certain policies and procedures designed to identify and block, or prevent payment of, any Restricted Transaction involving your account(s) with us. Also we may at our sole discretion block or prevent payment of all Internet gambling transactions without notice to you. You hereby acknowledge and agree that we shall have no obligation or liability of any kind for blocking, or failing to block, any Restricted Transaction or other Internet gambling transaction.
Automated Clearing House (ach) Transactions
The Automated Clearing House (ACH) is a nationwide computer-based interchange for clearing deposits and payments electronically. ACH payments allow you to have your loan or other payments deducted from your account, and for your payroll or other payments to be credited to your account. If your account is a business account and you wish to originate ACH transactions, you must have entered into a separate ACH origination agreement with the Bank. In any case, ACH transactions are governed by the operating rules of the National Automated Clearing House Association (NACHA). Under the NACHA Rules, the Bank is not required to give next day notice to you of receipt of an ACH entry, and we will not do so. However, we will continue to notify you of the receipt of payments in the periodic statements we provide to you. Credit given by the Bank to you with respect to an ACH credit entry is provisional until we receive final settlement for each entry. If the Bank does not receive such final settlement, you are hereby notified and agree that we are entitled to a refund of the amount credited to you in connection with such entry, and the party making payment to you (the originator of the entry) via such entry shall not be deemed to have paid you the amount of such entry. In addition, the Bank may accept, on your behalf, payments to your account which have been transmitted through one or more automated clearing houses which are not subject to the Electronic Funds Transfer Act. Your rights and obligations with respect to such payments shall be construed in accordance with the operating rules of the National Automated Clearing House Association which are applicable to ACH transactions involving your account, unless subject to the Electronic Funds Transfer Act or other applicable federal or state law.
Purchasing Monetary Instruments
The Bank requires deposit account holders wishing to purchase monetary instruments (official checks, traveler’s checks, check cards) with cash to first deposit the currency into the deposit account. A check or withdrawal from the account will then be used to purchase the instrument.
Visa Account Updater
Effective October 2017, this service may automatically update your debit card expiration date or replacement card number for participating merchants who maintain your card information on file for recurring purchases or payments. This service is free. For more information or to opt out, contact Client Services at 1-800-637-6884 or email INFO@centralbank.com.
Changes To Rules And Regulations
These Rules and Regulations may be changed by posting a notice in the Bank lobby at least 30 days prior to the effective date of the change. In the event changes in federal and-state banking regulations create conflicts with these Rules and Regulations, the government regulations will prevail.
Client Services Telephone Numbers
- 859-253-6359 in Lexington
- 859-744-3972 in Winchester
- 859-885-2282 in Nicholasville
- 502-570-2265 in Georgetown
- 502-420-1300 in Louisville
- Toll free 800-637-6884
Rules and Regulations Governing Electronic Services
2017 Electronic Fund Transfer Disclosures And Agreement
The following disclosures and agreement (“Disclosures and Agreement”) describe your rights, protection, and liabilities as a consumer, pursuant to the Electronic Fund Transfer Act, and apply to all consumer electronic fund transfers services provided by the Central Bancshares, Inc. banking subsidiaries, except those that concern your Health Savings Account. They do not apply to electronic fund transfers for non-consumer purposes. Our obligations and liabilities are also summarized for you. These Disclosures and Agreement supplement other disclosures and agreements that you may receive where such Services affect your accounts.
Electronic Funds Transfers (EFTs) are transfers of funds initiated through an electronic terminal, such as a point of sale terminal, ATM, or computer that instruct the Bank to debit or credit one or more of your accounts. By receiving a Card or PIN issued or authorized by us, after your application for the Card or PIN is approved, or by making a deposit or requesting a transfer or withdrawal by telephone or electronically, you agree to the following terms.
Electronic fund transfers may be initiated by use of access devices such as your Central Card, ATM Card, or through Central Connection telephone banking, CentralNET Consumer Online Banking (“Online Banking”), CentralNET Bill Payment (“Bill Payment”) Services and CentralMOBILE (“Mobile Banking”), including Popmoney SM Personal Payments Service. EFTs may also be initiated by third parties, and include transfers of funds made by direct deposit of payroll, social security or pension payments, by pre-authorized transfer, ACH deposits and withdrawals, automatic debit, or other recurring consumer payments, or by use of a check to initiate an electronic fund transfer (“Electronic Check Conversion”). All of the foregoing described electronic fund transfers are governed by Regulation E to the extent they involve consumer accounts, as well as any other fund transfers to or from your consumer account, including pre-authorized activity such as direct deposits and automatic payments to or from your consumer account.
“We”, “us”, “our”, or “Bank” refer to Central Bank & Trust Co.. “You”, “your” or “customer” refer to each person who is a party to the Bank consumer deposit account. “Card” means any Card that is designed to access a Bank consumer deposit account for the purpose of initiating an electronic fund transfer, including but not limited to an ATM Card, a Central Card (VISA Debit Card). “PIN” or “Personal Identification Number” means the personal identification number selected by you or assigned by us for your account or card or for security purposes. “EFT Services” or “Services” means any of the electronic funds transfer Services offered by the Bank from time to time, including without limitation those described above.
Contact information for account assistance is listed on the last page of this brochure. Please read the following terms and conditions carefully. REG E – ELECTRONIC FUND TRANSFER ACT RIGHTS, LIABILITIES AND RESPONSIBILITIES CONSUMER LIABILITY FOR UNAUTHORIZED TRANSFERS (excluding verified unauthorized Visa transactions. See special rules for these transactions below) Contact information for reporting lost or stolen cards is provided at the end of this Disclosure. Tell us AT ONCE if you believe your Card/Personal Identification Number (PIN) has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus the balance in any other account you have linked for overdraft protection through Guaranteed Checking – Savings or Credit Card, plus your maximum Courtesy Coverage limit, if applicable). If you tell us within 2 business days after you learn of the loss or theft of your Card/PIN, you can lose no more than $50 if someone used your Card/PIN without your permission.
If you do NOT tell us within 2 business days after you learn of the loss or theft of your Card/PIN, and we can prove we could have stopped someone from using your Card/PIN without your permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed or in some mutually acceptable manner made available to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
Contact information and instructions for reporting a lost or stolen card is provided at the end of this statement. Special Consumer Liability and Protection Rules for Verified Unauthorized Visa Transactions – Visa Zero Liability Protection
If your statement shows debit transactions using your VISA Debit Card that you did not authorize or if you believe your card has been lost or stolen, tell us at once in order to prevent further misuse of your card. If we determine that the transfer was not authorized by you, from our investigation, you will not incur any loss or liability unless we reasonably determine based on substantial evidence that you have been grossly negligent or have engaged in fraud. (This limit on liability only applies to transactions processed through the VISA network.)
If your account is compromised we will extend provisional credit for losses from unauthorized card use within 5 days of notification of this loss. This does not apply to ATM transactions nor to transactions not processed by VISA, or certain Visa business card transactions. Individual provisional credit amounts are provided on a provisional basis and may be withheld, delayed or rescinded based on such factors as gross negligence or fraud, delay in reporting unauthorized use, investigation and verification of claim, and history. You must notify us immediately of any unauthorized use. The transaction at issue must be posted to your account before provisional credit may be issued. Your 5 day provisional credit applies to transactions processed on the VISA network.
For purposes of these disclosures, our business days are Monday through Friday. Holidays are not included.
Transfer Types and Limitations
Account Access – You may use your Card/PIN or other means of access to:
- Withdraw cash from your checking or savings account;
- Make deposits to your checking or savings account;
- Transfer funds between your checking and savings accounts whenever you request;
- Perform balance inquiries on your accounts;
- Pay certain bills at ATMs either by cash or check;
If you have a checking account connected to your Card, you may:
- Pay for purchases at places that have agreed to accept the Card/PIN;
- If your card is a Central Bank Visa® Check Card, you may use your Check Card to make Non-PIN purchases at any merchant where Visa is accepted.
Preauthorized payments – Pay bills directly from your checking or savings account in the amounts and on the days you request.
CentralNET and Mobile Banking Transfers – You may use CentralNET and Mobile Banking to:
- Transfer funds between your checking, savings, and loan accounts whenever you request;
- Perform balance inquiries on your accounts;
- Transfer funds from your checking or savings accounts to third parties and to accounts at other financial institutions.
Popmoney® Funds Transfers – You may transfer funds from your checking or savings accounts to third parties.
Some of these services may not be available at all terminals/devices.
Electronic Check Conversion – You may authorize a merchant or other payee to make a onetime electronic payment from your checking account using information from your check to:
- Pay for purchases
- Pay bills.
Limitations on Dollar Amount and Frequency of Transfers
Limitations on frequency of transfers: Generally, you may make only 25 cash withdrawals from any terminal each day. You can use our POS transfer service for 50 PIN and 20 signature transactions each day (this includes instant payments through Popmoney).
Limitations on dollar amounts of transfers: Generally, you may withdraw up to $700 from any terminal each day. You may buy up to $1,000 worth of goods or services each day when you use your ATM or debit Card and PIN in our point-of-sale transfer service. You may buy up to $2,500 worth of goods or services each day when you use your debit Card and your signature in our point-of-sale transfer service (which also includes the $500 daily and the $1000 rolling 30 days instant Popmoney limit).
Daily limits for Clean Start Checking Accounts are $200 in withdrawals from any terminal each day and $600 (which also includes the $500 daily limit and the $1000 rolling 30 days instant Popmoney limit) for your purchase of goods or services using your Card; aggregate daily transfers are limited to $600.
Limitations on Savings Account Transfers: You may make an unlimited number of withdrawals by mail, ATM or in person, or you may make an unlimited number of payments from your savings accounts to your Central Bank loan accounts. You are limited to six of the following transactions from your savings accounts each month:
- Preauthorized or automatic withdrawals/transfers to other accounts or to third parties by use of your card or similar payment order payable to a third person.
Limitations on use of Popmoney®: There are limitations on the amount and frequency you may transfer using Popmoney. These limitations are assigned for your protection. To find more information on your limitations you can see these within Popmoney or contact Client Services at 800-637-6884.or visit your local Central Bank branch office. Limits are determined by your banking relationship with us, with other institutions, and or bill pay processor.
Other Limitations: There are limits on the amount of cash you may withdraw or transfer immediately after you make a deposit. (See our Funds Availability Policy for more information). For security reasons, there may be other limits on the number and amount of deposits, withdrawals or purchases you can make and the amounts you can deposit, withdraw or purchase within any period. Note also that the limits on your use of your card may be different at terminals owned by institutions other than us. Contact us if you plan to travel and will be using your Central Bank Visa Check Card outside the USA.
There are no charges or fees for direct deposits to any type of account. Except as indicated elsewhere, we do not charge per transfer charges for transfers you make using our ATMs, VISA Debit Card transactions (excluding Instant Popmoney Transactions), or Central Connection. There are no periodic fixed charges for using our ATMs, VISA Debit Card transactions, or Central Connection. Accounts with electronic banking transactions are not exempt from the standard service charges associated with the account; please see your Disclosure of Account Terms and Disclosure of Special Handling Fees for Personal Accounts.
We will disclose information to third parties about your account or the transfers you make:
- Where it is necessary for completing transfers; or
- In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
- In order to comply with government agency or court orders; or
- If you give us your written permission; or
- As a referral to an affiliate of the Bank; or
- In the investigation or prosecution of alleged fraudulent activity concerning your accounts; or
- Upon your authorization to do so. If you list the Bank as a credit reference, we will consider that as your authorization to provide account information to third parties; or
- To VISA, its members, or their respective contractors for the purpose of providing Emergency Cash and Emergency Card Replacement Services. By use of your card, you agree to the release of this information.
You can get a receipt at the time you make any transfer to or from your account using one of our automated teller machines (ATM).
If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us toll free at 800-637-6884 to find out whether or not the deposit has been made.
You will get a monthly checking account statement You will get a monthly account statement from us for your savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.
VISA Debit Card Purchases – You can get a receipt at the time you make purchases using your VISA Debit Card for use in updating your account records.
Online Banking Transfers Bill Payment, Popmoney®, and Mobile Banking transactions provide an online confirmation number at the time of the transaction that should be retained for your records and will be reflected in your periodic statements.
Right to Stop Payment and Procedure for Doing So.
If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here’s how:
Call us toll free at 800-637-6884, or write us at Client Services at P.O. Box 1360, Lexington, Kentucky 40588-1360 in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. We will charge you for each stop-payment order you give; please see our Special Handling Fees for Personal Accounts.
Liability for Failure to Stop Payment of Preauthorized Transfer.
If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
Notice of Varying Amounts.
If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be.
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
- If, through no fault of ours, you do not have enough money in your account to make the transfer.
- If the automated teller machine where you are making the transfer does not have enough cash.
- If the terminal/device as not working properly and you knew about the breakdown when you started the transfer.
- If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
- If you do not have sufficient available funds due to VISA Debit Card authorization holds.
- If the instructions we received in making the transaction were incorrect or incomplete.
- If the transaction cannot be made because of legal restrictions affecting your account.
- If the transaction authorization is unable to access a guaranteed checking or Courtesy Coverage product associated with the account.
- There may be other exceptions stated in our agreement with you.
Notice Regarding ATM Fees by others: When you use an ATM not owned by us, you may be charged a fee by the ATM operator and/or by the automated transfer network used, and you may be charged a fee for a balance inquiry, even if you do not complete a fund transfer.
Error Resolution Notice
In Case of Errors or Questions About Your Electronic Transfers
Telephone us at: 859-253-6274 or
Write us at Card Services Department, P.O. Box 1360, Lexington, KY 40588-1360 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.(1) Tell us your name and account number.(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.(3) Tell us the dollar amount of the suspected error.If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Additional Terms Regarding Electronic Transactions
Automated Clearing House (ACH) Transactions
If the pre-authorized payments vary in amount, the party you are going to pay will tell you the amount and date of the payment10 days before each payment. Credit given by the Bank to you with respect to an ACH credit entry is provisional until we receive final settlement for each entry through a Federal Reserve Bank. If the Bank does not receive such final settlement, you are hereby notified and agree that we are entitled to a refund of the amount credited to you in connection with such entry, and the party making payment to you (the originator of the entry) via such entry shall not be deemed to have paid you the amount of such entry. In addition, the Bank may accept on your behalf, payments to your account which have been transmitted through one or more automated clearing houses which are not subject to the Electronic Funds Transfer Act. Your rights and obligations with respect to such payments shall be construed in accordance with the operating rules of the National Automated Clearing House Association, which are applicable to ACH transactions involving your account, unless subject to the Electronic Funds Transfer Act or other applicable federal or state law.
Refunds on Purchase
Cash refunds will not be made to you for signature purchases made with your VISA Debit Card. If a merchant who honors your VISA Debit Card gives you credit for merchandise returns or adjustments, the merchant will do so by sending us a credit which we will apply to your account. Any claim or defense with respect to property or services purchased with your VISA Debit Card must be handled by you directly with the merchant or other business establishment which accepts the VISA Debit Card. Any such claim or defense which you assert will not relieve you of your obligation to pay the total amount of the sales draft plus any appropriate charges we may be authorized to make.
Re-presented Check Transactions and Fees
You may authorize a merchant to electronically collect a fee associated with the re-presentment of a check that is returned due to insufficient or unavailable funds. The resulting fee transaction if debited as an EFT from a consumer account is covered by the Electronic Funds Transfer Act and this disclosure. When a merchant re-presents a check electronically, that transaction is not covered by the Electronic Funds Transfer Act or this disclosure.
If the payment of any electronic banking transaction overdraws any of your accounts, you will be notified, and you agree to make immediate payment to the Bank for the amount of any such overdraft together with accompanying service charges. Also, whenever your account is overdrawn, we have the right to return, unpaid, any checks/debits or other orders presented against your account and to assess a service charge for making such returns. If your account has Courtesy Coverage or Guaranteed Checking associated with it, the terms and conditions contained in your Agreement (or other applicable disclosure) will control with respect to overdrafts of your account regardless of whether they result from purchases, cash withdrawals, use of checks, or use of any other card or device. NOTE: Courtesy Coverage is a non-contractual service. The Bank is not obligated to pay any item presented against non-sufficient funds.
Special Rules for Foreign Transactions Through VISA Authorization
Any international purchase or cash advance (foreign transaction) will be assessed a transaction fee. The exchange rate between the transaction currency and the billing currency used for processing international transactions is either: a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives; or the government-mandated rate in effect for the applicable central processing date. The foreign transaction fee equals 1.0% of the transaction amount for all international cross currency transactions and .80% for all international transactions conducted in US currency. Card holder agrees to pay charges and accept credits for the converted transaction amounts in accordance with the terms of this paragraph.
Special Rules for Foreign Transactions through CIRRUS Authorization
Any international purchase or cash advance (foreign transaction) will be assessed a transaction fee. Cirrus will use a currency conversion procedure that includes the use of either a government mandated exchange rate, or a wholesale exchange rate selected by Cirrus. The government mandated exchange rate or the wholesale exchange rate that Cirrus uses for a particular transaction is the rate Cirrus selects for the applicable currency on the day the transaction is processed, which may differ from the rate selected on the date the transaction occurred or when it is posted to your account. A cross border fee of .80% of the transaction amount will be assessed. A currency conversion fee of .20% of the transaction amount will be assessed as applicable. Card holder agrees to pay charges and accept credits for the converted transaction amounts in accordance with the terms of this paragraph.
All terms, rules and regulations and agreements which govern your account as set forth in our Deposit Account Rules and Regulations, as well as those included in the agreements governing the EFT Services for which you have been approved, apply to such Services. Your retention of, signature on, or use of the ATM Card, Central Card (Visa Debit Card), and your use of the other EFT Services offered by the Bank, constitutes acknowledgment of receiving these Disclosures and Agreement, and your agreement to comply with this Disclosures and Agreement as amended from time to time. This Agreement and your use of the Card and Services will be governed by the laws and regulations of the United States of America and the Commonwealth of Kentucky. We may amend the Disclosures and Agreement at any time. We will give you written notice at least 21 days before the amendment becomes effective if the amendment will result in increased fees, liability or stricter limitations on the transactions you may make. To the extent applicable, the Deposit Account Rules and Regulations also applies to any consumer electronic fund transfers made from or to your accounts by use of your Card or other EFT Services. This Disclosures and Agreement will control, however, in the event of any conflict between the Deposit Account Rules and Regulations and this Disclosures and Agreement.
- Advance Notice for Automatic Payments: If you enter into an agreement with someone other than us to have direct deposits made into your account or to have automatic payments made from your account, we will not be obligated to accept such deposits or to make such payments and may, at our option, reject them unless we have received notification in advance satisfactory to us regarding such deposits or payments. Certain types of deposits, including but not limited to checks that are second endorsed or are not properly endorsed can be accepted at our ATMs. We reserve the right to reject such deposits. Notwithstanding the foregoing, we reserve the right to refuse or to return all or part of a deposit at any time.
- ATM Deposits: Final credit of all transfers, deposits and payments made by you at an ATM is subject to verification by us of the actual amounts deposited and paid (including conversion rates for foreign currencies); notwithstanding the figure shown on the receipt you received at the time of deposit or payment. Funds from any deposits (cash or check) made by you at the ATM will be available to you pursuant to the terms and conditions of the Funds Availability Policy, set forth in the Deposit Account Rules and Regulations agreement. Where available, any bill payment made at an ATM shall be subject to verification of the amounts deposited for payment, and shall not be delivered to the payee until such verification is completed, which along with the time necessary for transmittal of the payment to the merchant, may take up to 3 business days.
- Card Retention: Your card may be retained by any ATM or merchant if:
- An incorrect PIN is entered repeatedly;
- Your Card was reported lost or stolen;
- Your Card was closed/deactivated for misuse;
- All of your accounts have been closed;
- Your Card expired, was replaced or not used within a 2-year time period;
- The machine is not operating properly.
- Card Ownership; Cancellation and Revocation: Each card issued by us remains our property, is not transferable and may be canceled, revoked or limited by us at any time without notice. We may refuse to issue a card to you, or to reissue a card to you if you have previously had one. In the event of cancellation or revocation, your card must be surrendered to us upon demand. If you attempt to use your card after it has been canceled or revoked, it will be retained. For your protection, your card also may be retained in situations where it appears to us that there is or may be a danger of loss, theft or unauthorized use.
- Authorization to Make Transfers: Upon receipt of a request for authorization of a transaction that you will make with your card, you authorize us to deduct the amount immediately from the available balance in your account.
- Limitations of Card; Card Precautions: We may, from time to time, limit the type, number and dollar amounts of any transfers made by use of a card, notwithstanding the amount in your accounts, and terminate or suspend the operation of any or all cards, ATMs or merchants, without notice unless otherwise required by law or regulation. No electronic fund transfers may be made and no transfer that you attempt to initiate will be completed if your card is damaged, has expired, has been canceled or revoked or is retained for any reason or your account has been closed. You agree to promptly notify us in the event your card is lost or stolen, or if you suspect any unauthorized use of your card. FOR OPTIMUM SECURITY, YOU AGREE NEVER TO WRITE YOUR PIN ON YOUR CARD OR KEEP ANY WRITTEN RECORD OF IT IN PROXIMITY TO YOUR CARD. Where you have authorized any other person to use your card in any manner, your authorization shall be considered by us to be unlimited in amount and manner and will be effective until you have notified us in writing that you have revoked the authorization, and have taken all other necessary steps to revoke it.
- Illegal Transactions: You agree not to use your Card for any unlawful purpose, including the purchase of goods or services prohibited by local law.
- Personal Use Only: The card which we have issued to you in connection with your personal checking or savings account, and which is subject to the terms and conditions of this Agreement, may be used only for personal purposes, and may not be used for any business transfers. If any of the accounts used with your card are converted from personal to business purposes you must notify us immediately and surrender your card.
- Additional Stop Payment Information: You are not permitted to stop payment on any purchase or cash withdrawal originated by use of the VISA Debit Card, and we have no obligation to honor any such stop payment requested by you. A stop order may be accepted by the Bank for a check, however, if that check is converted by the merchant/payee to electronic check format, the Bank will not be held liable for any loss resulting from the payment of such check. You may call us to request a stop payment on a payment made by check through Online Banking unless that payment is payable to a government entity. However, you may not request a stop payment order on a Bill Payment where payment is sent electronically.
We may terminate or suspend any or all of the services available to you at any time and for any reason and without notice (except as may be required by the federal Electronic Fund Transfer Act). We may terminate the services to you if you engage in unauthorized transactions or if you misuse the services. The termination or cancellation of the services shall not affect your liability or obligations under this Agreement.
Important Telephone Numbers
- TOLL FREE: 800-637-6884 for all locations
- CLIENT SERVICES: 859-253-6359
CONTACT IN THE EVENT OF UNAUTHORIZED TRANSFER OR LOST OR STOLEN CARD/PIN
How to notify us in case of lost or stolen Card/PIN, or errors or questions about your electronic transactions:
LOST OR STOLEN CARD: To report a lost or stolen Card or an unauthorized transaction, please call (859) 253-6274, or write to: Card Services Department, P.O. Box 1360, Lexington, Kentucky 40588-1360.
LOST OR STOLEN CARD AFTER HOURS: To report a lost or stolen VISA Debit Card after our regular business hours, please call 1(800) 637-6884.
UNAUTHORIZED TRANSFERS; LOST OR STOLEN PIN; OR LOST OR STOLEN USER ID/PASSWORD FOR ONLINE BANKING & BILL PAYMENT: If you believe a transfer has been made using the information from your check or Card without your permission, OR TO REPORT A LOST OR STOLEN pin, OR LOST OR STOLEN User ID/Password for Online Banking and Bill Payment, please call (859) 253-6359 during regular business hours or write to Client Services at P.O. Box 1360, Lexington, Kentucky 40588-1360.
ELECTRONIC CHECK CONVERSION – FRAUD: please call Client Services (859) 253-6359 or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.